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What happens if our banana hammock doesn't leave you completely satisfied? Perhaps the phallus palace just isn't for you... We get it, these things happen! Luckily, we've got your back (even if we can’t help with your front!).

If your first pair of underwear doesn’t leave you completely comfortaball, we’ll exchange your remaining unworn pairs for FREE within 30 days. We’ve learned through our ballsy community that if JustWears doesn't send your bananas and plums straight to heaven, it’s often due to a sizing issue. Of course if we're totally not your style, we offer fair refunds on all unworn pairs.

As you can imagine, for health and safety reasons we can't exchange or accept returns of any used pairs of underwear and please note that we aren't able to cover the cost of sending the items back to us unfortunately.

Send an email to [email protected] or message us in our online chat and we'll get everything sorted for you!

If you've purchased one of our face masks, we want you to be completely satisfied with your order, but due to the nature of this product, masks cannot be returned or refunded.